Windows update error 80072ee2 generally while you are searching for available updates. This probably can damage system files on your computer. Furthermore, due to the corrupted Windows Update Store folder, you may also encounter this error.
This error indicates ‘ERROR_INTERNET_TIMEOUT’ and it usually comes in the form of a message ‘Windows could not search for new updates’ or ‘Windows Update encountered an unknown error’.
Luckily, there are several quick fixes that can help to eliminate this error. Here, we are going to discuss the most effective ones.
Effective Solutions to Troubleshoot the Error Code 80072ee2
Before you continue with the solutions, you have to confirm that the system is connected with a strong and stable internet connection. You need to connect to the Windows Update servers to get accurate updates.
Way 1: Edit the Registries
The registry is a collection of databases meant for configuring settings in Windows OS. It stores the settings and information for hardware devices, software programs, user preferences, and others. If these entries get corrupted, then it may trigger the error 80072ee2.
So, you can change the registry keys of the system and delete them if required to get rid of this error. To do this, you can perform the steps as follows:
First of all, press the R and Win key both at the same time from the keyboard to open the Run Command box. Then, type “services.msc” in the input field and then tap on the OK button to open the list of services.
Find out the ‘Windows Update’ service by scrolling down the list of services. This service is responsible for updating Windows OS. So, once you get that, right-click on it and choose the Stop option from the list.
Next, open the Run Command box once again and then type “C:\Windows\SoftwareDistribution” in the input field. Hit the Enter key to navigate to the location. Now, delete the content of this folder.
Now, you can go back to the Services window. Right-click on the ‘Windows Update’ service. This time, you have to choose the ‘Start’ option.
Open the Run Command box and type “regedit” in the box. Browse to the path “HKEY_LOCAL_ MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate” from the registry editor.
Click on the ‘WUServer and WUStatusServer’ option from the right pane of the screen. Then, right-click on each of these keys and choose the ‘Delete’ option from the list.
Now, make sure that the Windows Update service is running well by going back to the services window.
Once you complete the process, you will be able to update the OS without any error. But, if it’s not, then you can run the Windows Update Troubleshooter to get rid of this issue.
Way 2: Run Windows Update Troubleshooter
You can also solve this error by running Windows Update Troubleshooter. It can help you to detect and solve any kind of problem with the registries and settings of the system. To perform this, you must have an admin account.
How to Run Windows Update Troubleshooter?
- First, open the Control Panel by going to the Start menu.
- Then, go to the ‘View by’ section and click on the ‘Troubleshooting’ option.
- Navigate to the ‘System and Security’ category.
- Click on the ‘Fix problems with Windows Update’ option.
- Afterward, tap on the Next button.
Now, the troubleshooter will start to detect the problems associated with the settings and registries of the system. If it detects any problems, then do the needful to fix this issue.
After running the Windows Update Troubleshooter, if you see that the error still appears, then you can delete the software distribution folder to troubleshoot this error.
Way 3: Delete the Software Distribution Folder
Software Distribution folder is located in the Windows directory and it is used to store the temp files that are required to install the latest version of Windows OS.
This is the basic requirement of the update module. Removing this folder might help you to solve the Windows update error 80072ee2. Here are the steps you can follow to delete this folder:
- In the beginning, navigate to the ‘C: WindowsSoftwareDistributionDownload’ folder.
- Then, select all the files and folders and right-click on them. Choose the Delete option from the list.
- Afterward, right-click on the Start menu and choose the ‘Command Prompt (Admin)’ option from the list to open the Command Prompt window.
- Type the command “exe/updatenow” in the command line. Run the command by pressing the Enter key from the keyboard.
After running the above command, you can go to the Windows Update section from the Control Panel. Try to update the Windows to check if the error is fixed. Else, perform the next method to solve this error.
Way 4: Scan the System for Malware
Sometimes, viruses or malware prevent the Windows OS from downloading the latest update. That’s why it is essential to scan the system from time-to-time.
For that, you can also use Windows Defender. It is an in-built tool of Windows OS that can help you to protect the system from any unwanted spyware, virus, or other malicious software.
So, to run a full scan of the entire system using Windows Defender, go to the Start menu and type “virus” in the search bar. Click on the ‘Virus & threat protection’ option from the search result.
Once it opens the ‘Virus & threat protection’ window, tap on the ‘Advanced scan’ button. Next, choose the ‘Full scan’ option and then select the ‘Scan now’ button.
It will start to scan the system for viruses or malware. If it detects any viruses or malware, it will remove that automatically. Alternatively, you can use another third-party antivirus program to perform the scanning process.
Once you complete the scanning process, restart the system and check if the error is eliminated. Else, you can reset the modules of the Windows update completely as your last resort.
Way 5: Completely Reset the Windows Update Modules
After trying all the above hacks, if you are still not able to eliminate the error 80072ee2, then you can reset the Windows Update modules forcefully. To do this, you can perform the steps as follows:
- Go to the Start menu and type “command prompt” in the search bar.
- Right-click on the ‘Command Prompt’ option and choose the ‘Run as administrator’ option from the list.
- Once it opens the Command Prompt window with admin privilege, type the below commands one by one:
- net stop wuauserv
- cd %systemroot%
- ren SoftwareDistribution SoftwareDistribution.old
- net start wuauserv
- ren catroot2 catroot2.old
- regsvr32 Softpub.dll /s
- regsvr32 Wintrust.dll /s
- And finally, regsvr32 Mssip32.dll /s
- Hit the Enter key from the keyboard to execute the above commands.
- Afterward, exit from the Command Prompt window and restart the system to apply the changes. Now, try to update the system to check if the issue is fixed.
These 5 are the probable ways to troubleshoot the error code 80072ee2. Hopefully, if you apply them in their respective order, then it will help you to update the OS without any hassle.