Windows users often complain that they come across the error code 0x8000ffff while trying to download or purchase apps from the Windows store. Most of the time, it occurs after upgrading the OS to Windows 10 or 8.1.
This error indicates that the system is unable to communicate with the Windows Store Servers or update. So, if you are also encountering the same error then, you can have a look at the section hereunder to get rid of this error effectively.
What Causes the Error Code 0x8000ffff?
A number of reasons are responsible for this error to occur. Due to the problems with the servers of Microsoft App, you can face this error. It can also be triggered by the corruption/configuration of the system.
Furthermore, corrupted registry entries, limited access, outdated or faulty drivers, corrupted or missing system files can also lead to this error. In case your computer is infected by malware or virus, then it might also be the reason behind this error.
However, you just need some effective hacks to eliminate this error from your computer.
6 Easy Hacks to Fix the Error Code 0x8000ffff:
There are several ways to troubleshoot this error. Here we are about to discuss some of them. So, you can perform the methods that are described below:
Procedure 1: Set Accurate Date and Time
Due to the incorrect date and time, you can also encounter the error code 0x8000ffff. So, you can set accurate date and time by performing these steps:
- In the beginning, press I and Win key both at the same time from the keyboard to open the Settings app.
- Afterward, go to the ‘Time & Language’ category. Then, click on the ‘Additional date, time, & regional settings’ option.
- Now, tap on the ‘Date and Time’ option. Next, navigate to the ‘Internet Time’ tab.
- Tap on the ‘Change settings…’ button and tick the ‘Synchronize with an Inter time server’ box.
- Next, tap on the ‘Update Now’ button. Then, tap on the OK followed by the ‘Apply button.
- Exit from the Control Panel window. Then, confirm that the ‘Set time automatically’ option is enabled under the ‘Date & time’ tab.
- Thereafter, disable the ‘Set time zone automatically’ option and choose your desired time zone.
- Exit from all the windows. Lastly, restart the computer to apply the changes.
Now, you can check if the error is resolved or not. Otherwise, you can move on to the other ways described below.
Procedure 2: Reset the Windows Store Cache
By resetting the cache of the Windows Store is an effective way to get rid of 0x8000ffff error. In order to do that, take a quick glance at the steps provided below:
- First, open the Run Command box by pressing the R and Windows key simultaneously.
- Then, type “wsreset.exe” in the input field and then press the Enter key from the keyboard.
Let the command run. It will take a little time to reset the Windows Store cache. Once it is done, you can restart the system to save the changes.
Afterward, you can check if the error code is fixed. Else, you can perform the other ways that are discussed below.
Procedure 3: Disable Proxy
Sometimes, Windows uses proxy servers to connect with the internet. The connection might be disabled if the server detects a proxy connection. Henceforth, you can try to disable the proxy server on the system. Therefore, follow these steps:
- First, go to the Start menu and type “internet options” in the search bar. Then, hit the Enter key from the keyboard to proceed.
- Next, go to the Connections tab. Then, tap on the ‘LAN Settings’ button.
- Afterward, confirm that you have unchecked the ‘Use a Proxy Server for your LAN’ box.
- Lastly, tap on the OK button to complete the process.
Now, you can try to download an app from the Windows Store to check if the error is fixed. Else, you can continue with the other methods that are stated below.
Procedure 4: Check the System for Malware Infection
As we mentioned earlier, due to the malware infection, you might encounter this error. So, by removing nefarious intruders you can get rid of this error easily.
To do this, you can use the Windows Defender that is an in-built anti malware tool of Windows OS. You can even run this to check the system for malware. Here are the steps that you can follow to do this:
- Open the Settings app by going to the Start menu.
- Then, navigate to the ‘Update & Security’ category.
- Then, go to the ‘Windows Defender’ tab and then, click on the ‘Windows Defender Offline’ button.
- Lastly, tap on the ‘Scan Offline’ button to start the scanning process.
Once it completes the scanning process, the system will restart on its own. Now, if you see that you are still not able to download any apps from Windows Store then, you can check the Windows Store as it also might be the reason behind this error.
Procedure 5: Check the Windows Store
Sometimes, Windows Store itself causes this error and prevents the users from downloading anything. So, you can reconfigure the Windows Store to troubleshoot this error:
How to Reconfigure the Windows Store?
- First, go to the Start menu and type “powershell” in the search bar.
- Then, right-click on the ‘PowerShell’ option showing as the search result.
- Choose the ‘Run as Administrator’ option from the list to open an elevated PowerShell.
- Now, type the command given below:
- powershell-ExecutionPolicy Unrestricted Add-AppxPackage-DisableDevelopment Mode-Register
- Hit the Enter key from the keyboard to run the command.
After running the above commands, if you notice that the error still occurs then, you can reinstall Windows Store to eliminate this error.
How to Reinstall Windows Store?
- First of all, open the PowerShell with admin privilege by following the steps mentioned above.
- Then, run the command “Get-Appxpackage –Allusers.”
- It will then redirect you to the Windows Store Entry window. Here, you will see the package name. Copy that.
- Now, run the command “Add-AppxPackage -register “C:\\ProgramFiles\\WindowsApps \\” –DisableDevelopmentMode.” (Replace ‘C’ with the letter of the root driver).
- Now, paste the package name that you have copied.
- Afterward, open the PowerShell once again and type “Add-AppxPackage -register “C:\\Program Files\\WindowsApps\\” –DisableDevelopmentMode.” (Don’t forget to replace ‘C.’)
- Hit the Enter key from the keyboard to run the command.
- Wait for a few seconds and once it is done, you can close the PowerShell window.
Now, restart the system to apply the changes. Then, you can check whether the error code is fixed. Otherwise, you can create a new user account to eradicate this error.
Procedure 6: Create a New User
After trying all the above hacks, if you are still unable to fix the error 0x8000ffff, you can try this as your last resort. Create a new user account to solve this error.
To do this, first, press X and Win key simultaneously and choose the ‘Command Prompt (Admin)’ option from the list. Then, type the commands given below:
- 1st: net user /add [username] [password]
- 2nd: net localgroup administrators [username] /add
Replace the [username] and [password] with a new username and password. Afterward, restart the system and login using the newly created user account. Check if the error is fixed. If it’s not, then, copy the previous user date from ‘c:\users\previous- user-name.’
Now, run the command “shutdown /l /f” to log off. Now, log into the system by using the new user account. Now, probably the error code 0x8000ffff will be fixed as expected.