The error 0x80070005 can come up if the system does not have the requisite files needed for updating the Windows Operating System. This issue is also known as the ‘Access Denied’ error.
There are many reasons why this issue occurs. If the system files get corrupted somehow, then you might encounter this issue. Or, if there is some malicious code within the machine then it can give you this issue.
Further, if the Windows update components get corrupt, even then you can face this problem. Moreover, if the firewall blocks access to the Microsoft server, then you can meet with this error.
Here, we are going to discuss the fixes regarding this error code 0x80070005 on a Windows system. So, go through this article completely and try to mitigate the problem on your own.
Error Code 0x80070005: Try these Fixes
In this section of the article, you will get to know the solutions that will help you to resolve this error in an easy and simple manner.
Fix 1: Remove any Malicious Code from the Computer
If your system has some malicious code like a virus or malware inside it, then there is a possibility for you to encounter 0x80070005 error. Now, the best answer to get rid of this problem is to delete the malicious code from the computer. Here are the steps that you can follow.
- First, tap on the ‘Cortana’ logo to open the default search section of the Windows 10 OS.
- Next, inside that section, type in the text ‘Windows Defender’ on the empty area. After that, from the output of that search, choose the ‘Windows Defender Security Center’ option.
- As soon as you choose that option, a new window with the name ‘Windows Defender Security Center’ will come up. Inside that window, go to the right pane and choose the ‘Virus & Threat Protection’ option.
- Now, another page will come up, in it, choose the ‘Run a new advanced scan’ link.
- Then, on the new page, choose the ‘Full Scan’ option and next tap on the ‘Scan Now’ button.
- At last, once the virus scanning process is complete, reboot the computer and try to update the Windows Operating System.
Fix 2: Run the Windows Update Troubleshooter
You can execute the Update Troubleshooter of the Windows OS to resolve this problem. Follow these steps:
- First, tap on the keys ‘Windows + I’ simultaneously. This will open a new window having the name ‘Windows Settings’.
- Inside that window, there are various settings categories distinct for the Windows OS that you can alter whenever necessary.
- Next, among those categories, choose the one that says ‘Update & Security’. As soon as you choose that option, a new page will appear, in it, go to the left panel and then select the ‘Troubleshoot’ option.
- Now, a new page will appear having the name ‘Troubleshoot’. In it, go to the right pane and navigate to the ‘Windows Update’ option and choose it.
- After that, on the bottom right corner of the chosen option, click on the ‘Run the troubleshooter’ button.
- When a new window comes up, follow the instructions that appear on the screen and fix this update issue.
- At last, close all the open windows and then reboot the machine.
Fix 3: Disable the Windows Defender Firewall
If the firewall of the Windows Operating System blocks the access to the Update servers, then you can encounter 0x80070005 issue. The best answer to resolve this problem is to deactivate the Windows Defender Firewall. In order to do that, follow the steps below.
- First, press the combination of ‘Windows + R’ keys altogether. This action will open up a new ‘Run’ dialog box.
- Inside that dialog box, type in the text “control” on the blank space beside the ‘Open:’ label and then press the ‘OK’ button.
- As soon as you do that, a new window with the name ‘Control Panel’ will come up. Inside that window, locate and then choose the ‘System and Security’ option.
- Now, a new page will appear, in it, find and then choose the ‘Windows Defender Firewall’ option.
- At this time, another page will appear, where, go to the left panel and then choose ‘Turn Windows Defender Firewall on or off’ link.
- Once you do that, a new page with the title ‘Customize Settings’ will come up.
- Within that page, under both the sections ‘Private network settings’ and ‘Public network settings’, choose the radio button ‘Turn off Windows Defender Firewall (not recommended)’
- At last, tap on the ‘OK’ button.
Fix 4: Perform a Clean Boot
- First, tap on the ‘Windows + R’ keys at the same time. This action will open up the new dialog box called ‘Run’.
- Inside that dialog box, type in the text ‘msconfig’ on the empty space beside the label ‘Open:’. Then tap on the ‘Enter’ key.
- Now, a new window with the name ‘System Configuration’ will come up. Inside that window, choose the ‘General’ tab.
- Under that tab, deselect all the load startup options.
- After that, go to the ‘Services’ tab. Next, under that tab below the list of all the service processes put a checkmark in the option ‘Hide all Microsoft services’.
- Now, go to the right side of that window and choose ‘Disable all’ button.
- Finally, click the ‘OK’ button then reboot the computer and attempt to update the Windows OS.
Fix 5: Delete and Rename the Software Distribution Folder
If the data inside the Software Distribution Folder gets corrupted somehow, then you might encounter the error code 0x80070005. The best answer to resolve this issue is to delete and rename the Software Distribution Folder. Here you will get steps on how can you do it.
- open the ‘Search’ section of the Windows OS.
- Next, inside that section, type in the text “command prompt” and then from the output of that search, locate and right-click on the ‘Command Prompt’ option. Now, from the popup list, select the ‘Run as administrator’ option.
- As soon as you click on that option, a new window having the name ‘Command Prompt’ with A black background and white text will come up.
- Within that window, type in the commands: net stop wuauserv, net stop bits and press the ‘Enter’ button after each of them.
- Now, go to the “C;\Windows\SoftwareDistribution” folder and remove all the subfolders and files inside it.
- Restart the computer and after that open ‘Command Prompt’ again. In it, input the following commands “rename c: \windows\ SoftwareDistribution SoftwareDistribution.bak”, “net start wuauserv”, “net start bits” without the quotes, and press ‘Enter’ after each of these commands.
- Once the execution of all the commands is complete, close the ‘Command Prompt’ window and reboot the machine.
Fix 6: Run the System File Checker
If none of the above methods help you in resolving this problem, then as a last resort all you can do is execute the SFC command. The System File Checker or SFC is the built-in utility within the Windows Operating System that scans the machine for any corrupt system files and repairs them. Follow the steps below to run it.
- First, launch the ‘Command Prompt window.
- After that, within the window which comes up, type in the command “sfc /scannow” and then press the ‘Enter’ button to execute it.
- Now, wait for the execution of this command to get over. Once the execution is complete, start the computer once again and see if this issue is fixed or not.
To rectify the 0x80070005 error on your Windows computer, all you need to do is to do follow one or all the methods given above. You can comment below how these fixes were of help to you.